What methods of payment do you accept?

We accept most major credit cards including Visa & Mastercard.

What is your Shipping Policy?

Fishfinderking.com will credit your card as soon as your order is given to our shipping distributor.  Fishfinderking.com ships via every major carrier. Special rates are available with UPS. Overnight shipping is available for the 48 continental US states.

If you would like expedited shipping, please contact us for a shipping quote.

Shipping to an address that is different from your Billing address may delay your order until we can verify the shipping address.  We require that the Billing phone number match what is on file with your credit card company. This is for your protection as well as ours.

We reserve the right to cancel any order that does not match what is on file with your credit card company. 

We can only ship to physical addresses - no P.O. boxes.  We reserve the option to use other shipping companies, including FedEx and DHL.  Most items are shipped on the same business day (Mon-Fri)  if the order is received by 3 p.m EST.  Orders placed on the weekend will be shipped on the next business day.  We cannot guarantee that any package will arrive on time,  this is solely in the hands of the carrier (UPS, FEDEX, USPS, etc) and can be affected by such things as strikes, natural disasters, weather, and more.  If your shipment doesn't arrive when it's supposed to, please understand that this is out of our control.  

If a package is refused or non-deliverable, for any reason, the customer will be charged for the original shipping fee, plus any applicable return shipping fees. 

** Hawaii and Alaska orders can ONLY be shipped by UPS 2nd Day Air. 

What do I do if I have problems with my order?

If you have problems with your order please contact us first thing. Then we can help you get your questions and concerns resolved quickly.

Is your site secure?

Yes. Our site is hosted on secure servers and the checkout process is encrypted for your protection.

What if I'm looking for an item that you don't currently carry?

Due to our ever expanding product line an item we carry may not yet be featured. If you can't find the item you are looking for please contact us with the product name and description and we will do what we can to help.

How can I get in touch with you if I have a question?

Please see the Contact Us page for information on getting a hold of us.

Been looking for a while trying to find a product and not been able to?

If you are looking for something in particular let us know and we will work hard to find it for you. Let us do the hard work for you !

Got a question about fishfinders?

No matter what your question is, we will find an answer for you.